Refund Policy

  1. Non-Refundable Fees: Most exam portals specify that exam fees are generally non-refundable once paid, especially if the exam has already been scheduled or taken.
  2. Cancellation Window: If users cancel their exam registration within a specific time frame (e.g., 24-48 hours before the exam), they may be eligible for a partial refund or credit toward a future exam, depending on the portal's terms.
  3. Technical Failures: If the portal experiences technical issues preventing the exam from taking place, users may be offered a full refund or the option to reschedule without additional charges.
  4. Special Circumstances: Refunds may be granted in special cases, such as medical emergencies or other documented reasons, but users may need to provide proof to qualify.
  5. No-Show Policy: Users who fail to attend the exam without cancellation may not be eligible for a refund, regardless of the reason for absence.
  6. Payment Method: Refunds, if granted, are typically issued using the same payment method that was used during registration, and processing times may vary.
  7. Request Procedure: Refund requests must be submitted through the official portal channels (e.g., customer support or online form), and requests should be made within the stated time frame to be considered.